FAQs

• You’re not getting what you paid for
• They may pose a danger to operations, to finances and to human lives
• It’s often hard to tell the difference between a genuine and a counterfeit bearing
• They are part of illegal and unethical practices

We have over 30 years experience in this field, and are official authorised distributors for some of the world’s leading manufacturers meaning we can offer probably the best prices available online in the UK and Ireland today.

We supply mainly SKF, Koyo, NTN and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards.

For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and also IWIS-Germany, whom offer probably the largest range of quality agricultural roller chain available today.

If you have any questions about our service, or if a product is not listed on our Online Shop and you would like us to order it for you, please contact us.

Product(s) that are out of stock and have been purchased on backorder will usually be delivered to you within 2 – 3 days of placing your order. However, where the product(s) are unavailable or cannot be sourced, an alternative product(s) may be offered.

Clearance refers to the internal clearance of a bearing between its raceways and rolling elements. A c3 or greater bearing, where the clearance is greater than standard are typically used is higher speed applications where there may be material expansion due to heat produced through friction.

It is not recommended using a C3 bearing on an application where it is not specifically required. We always recommend referring to the manufacturer’s literature to determine the clearance of bearings required.

Clearances are categorised as follows :- C1 is a range less than C2. C2 is a range less than normal. C3 is a range greater than normal, C4 is a range greater than C3 and C5 is a range greater than C4.

Preload is a internal load or “negative clearance” given to a bearing before operation.

Metal covers on a bearing are referred to as shields which offers good dirt resistance and grease sealing properties and offer high speed performance however they do not totally seal the bearing and offer economical water resistance. Rubber seal bearing, commonly referred to as 2RS, totally seal the bearing and offer better dirt resistance and grease sealing than a metal shielded (ZZ) bearing and also good protection against water. However because of contact with both the inner and out rings some friction is produced making them more limited to high speeds than metal sealed or open bearings.

We generally do not know exactly what bearings go in any particular machine as manufacturers can be protective of this information as they may have their own parts distributors it would like its customers to use. However if you can supply us with bearing codes or sizes we should be able to help on the vast majority of enquiries.

If you are having any problem finding the correct part on our system or indeed for anything else please feel free to call or email us and we will do our very best to help you as quickly and efficiently as possible.

While we will give you any help we can and should be able to identify the bearing size for you we cannot always tell you whether you require higher clearance bearings or what type of seals you require. Manufacturer’s handbooks or advice should be followed.

At Bearing Basement, you can choose to pay by several methods:

PayPal:

 

You can use your PayPal account during the payment section of the checkout process.

If you do not have a PayPal account, no problem. You can pay with your Credit card or Debit Card, even if you don’t have a PayPal account. Simply choose the relevant option at the PayPal screen.

Trade Account:

 

You can pay using a Trade Account by entering your Trade Account number during the payment section of the checkout process. Please note:

 

• You must complete an application for a Trade Account by visiting our Trade Accounts page
• A valid Trade Account number must be entered during checkout process (Invalid Trade Account numbers will not be processed)

Vouchers/Coupons:

 

If you have received a discount voucher you can enter the voucher code during the checkout process. Any discount will be displayed in the checkout before placing your order.